1. Roles & Responsibilities: 6/10  
2. Years of Experience: 6/10  
3. Education Qualification: 6/10  
4. Skills/Knowledge: 6/10  
5. Domain/Industry: 6/10  
6. Key Competencies: 6/10  
7. Certifications: 0/10  

<h5 style="font-family: Roboto; font-size: 0.88rem;"><b>Overall Summary</b></h5>  
<ol style="font-family: Roboto; font-size: 0.88rem;">
  <li><b>Roles & Responsibilities:</b> The candidate has experience as a Desktop Support Engineer and has handled remote technical support, Active Directory, Microsoft Office, printers, scanners, and asset management. However, there is limited evidence of client training, documentation creation, or rental equipment handling, which are part of the job requirements.</li>
  <li><b>Years of Experience:</b> The resume shows two roles with dates, suggesting approximately 1.5 to 2 years of experience, which fits within the 1–5 years requirement. However, the dates are not fully clear or standard, so a conservative score is given.</li>
  <li><b>Education Qualification:</b> The candidate lists SSC, HSC, and BSc IT, which indicates a relevant educational background in Information Technology. However, the format is informal and lacks institution details, hence a mid-level score.</li>
  <li><b>Skills/Knowledge:</b> The resume reflects experience with Windows OS, Microsoft Office, printers, scanners, Active Directory, and some asset management. However, there is no mention of Linux, Mac OS, network security, antivirus, or basic networking. Remote troubleshooting is mentioned but not deeply elaborated.</li>
  <li><b>Domain/Industry:</b> The candidate has worked in desktop support and IT asset management, which aligns with the IT support domain. However, the experience is limited and not deeply technical across all required areas.</li>
  <li><b>Key Competencies:</b> The resume lists communication, leadership, problem-solving, and team management. These align with the required competencies, though no strong evidence of multitasking or customer-oriented attitude is provided through examples or achievements.</li>
  <li><b>Certifications:</b> There is no mention of any certifications related to Windows OS, Linux, Mac OS, networking, or IT support tools. This is a significant gap given the technical nature of the role.</li>
</ol>