Atlassian Administrator Email: Mobile: TECHNICAL SKILLS Atlassian Tools: ➢ Jira ➢ Confluence ➢ Jira service Desk ➢ Bitbucket Configuration Management: ➢ Database: ➢ Oracle &amp; MySQL ➢ Operating System: ➢ Windows &amp; Linux Cloud: ➢ Atlassian cloud ,AWS Test case Management: ➢ Testrail Source Code Management Tool: ➢ git ➢ github/gitlab Scripting Tools: ➢ Shell and Groovy PROFESSIONAL SUMMARY: ➢ Having around 5 + Years of experience in all Atlassian Products especially on Jira, Confluence, Jira Service Desk,Bitbucket and Testrail ➢ Installed all Atlassian Products like Jira, Confluence, Jira Service Desk on Linux, Windows, and Atlassian Cloud environment. ➢ Experience in Migration E.g. Server to Data Center &amp; Data Center to Server. Along with Server to Cloud also. ➢ Good Exposure in implementation of Workflow Schemes, workflows, Permissions, User/Group access controls, Notifications, Screens, Fields, Issue types and various other scheme settings. ➢ I have done the upgradation from Jira to and to and to ➢ Implemented Condition, Validation, and workflows. ➢ Experience with Test Cycle management in JIRA. ➢ Very Good Exposure in Agile/Safe Agile project implementation, Sprints, Epics, Stories, Components and Versions. ➢ I have very good knowledge in Mail, Crowd, and AD/LDAP Configuration with Atlassian Jira, Confluence, Bitbucket ➢ Worked on JIRA Agile/Safe Agile projects like Scrum and Kanban. ➢ Implemented SSO and SSL for Atlassian Tools ➢ I have good exposure in projects export and imports and merged different environments into single. ➢ Expert in Custom fields Creation, Dash board Creation, Screens Development ➢ I have prepared various Automation rules in Jira Service Management and Jira Cloud ➢ Generated scripts for effective integration of JIRA applications with other tools. ➢ I have very good knowledge in Jira, Confluence up-gradation from lower version to new version (Both Core and Applications up gradation Education Qulification: MBA from JNTU, Anatapur. Employment Details : ▪ Worked as a Sr Jira Admin for Fiserv India Private Limited from Feb- to Nov . ▪ Worked as Associate for Corefront Technologies Pvt Ltd from Dec to Sep- . ▪ Worked as Associate for Manpower Group Services India Ltd from July to Nov . CLIENT-3 DESIGNATION DURATION KEY SKILLS Team Size : Fiserv.com : JIRA, JSM and Confluence administrator : Feb- to Nov . : JIRA, Confluence, Jira service Management, Bitbucket and Testrail, AWS, : 15 Roles &amp; Responsibilities: ➢ I have very good exposure in Atlassian Tools &ndash; Jira, Confluence, JSM, Installation, Configuration, Upgradation, and Migration from Windows to Linux/Atlassian Cloud environment. ➢ Creation of Jira Projects based on user request. ➢ Use agile methodology throughout the project. Involved in weekly and daily bases release management. ➢ Involved in source control management with GitHub and GitLab Enterprise level repositories. Regular activities include configure user&rsquo;s access levels, monitor logs, identifying merge conflicts and managing master repository. ➢ Deploy and monitor scalable infrastructure on Amazon web services (AWS) &amp; configuration management. ➢ Working knowledge in configuration management tools like Ansible ➢ Installed and configured Atlassian tools like JIRA, Bitbucket, Confluence and Bamboo and developed automated process for builds and deployments using Jenkins, Ant and Maven. ➢ Extensively worked on UNIX Editor Commands. ➢ Installed and upgraded JIRA in production to keep up to date. ➢ Installed and managed plug-ins for JIRA and Confluence in production environment. Worked with various teams on setting new JIRA, CONFLUENCE instances for new teams and Worked on Integrating (migrating) JIRA with Confluence, Fisheye, and Crucible. ➢ Generated scripts for effective integration of JIRA applications with other tools. ➢ Created custom templates for use within Confluence ➢ Setup JIRA &quot;Timesheet Report&quot; plugin, to help users for time-tracking on their dashboards using a JQL or by configuring manually. ➢ Helped users to subscribe to this time sheet report to receive email notifications. ➢ ➢ Upgraded JIRA to latest versions, to keep up to date and migrated In House Servers to Atlassian Cloud. ➢ Customizing the Dashboard as per the project requirement ➢ Created Custom workflows, custom screens and custom fields ➢ Created Monthly, Weekly, Daily Status reports ➢ Implemented Local and Remote agents in Bamboo ➢ Involved in phases of testing for example Integration testing, Smoke testing Performance testing and Load testing. We are also using inbuilt test cases in Jenkins and running those tests on master branch. ➢ We are driving towards continuous integration and continuous delivery using Jenkins and Chef for Docker image building and deployment. ➢ Produced scripts for viable combination of JIRA applications with different tools. ➢ Customized both JIRA and Confluence to integrate into the pre-existing systems with an eye towards making the programs extensions of their systems, and not hindrances to their systems. ➢ Created Custom workflows, custom screens and custom fields on JIRA. ➢ Migrated JIRA across environments and worked on JIRA database dumps. ➢ Configured and maintained Jenkins to implement the CI process and integrated the tool with Ant and Maven to schedule the builds. ➢ Worked with Release Management tool like Plutora &amp; their report development. ➢ Involved in phases of testing for example Integration testing, Smoke testing Performance testing and Load testing. We are also using inbuilt test cases in Jenkins and running those tests on master branch. ➢ Created Custom workflows, custom screens and custom fields on JIRA. ➢ Migrated JIRA across environments and worked on JIRA database dumps. ➢ Cloning the Jira Projects. ➢ Re-indexing Jira on timely basis. ➢ Creating spaces in Confluence. ➢ Providing privileges to the users. ➢ Creation of new Jira users and Jira groups. ➢ Implementing Jira workflows using advanced features such as ➢ Experience in configuring Field configurations, Notification schemes, Screen Schemes, Permission Schemes in Jira Projects. ➢ Creating Jira Service Desk projects, Custom fields, Issue Types and screens for Customer portals. Configure the Customer Portal, request types, queues, SLA metrics and automation. ➢ Monitoring JIRA disk space usage ➢ Very good exposure in DC and DR implementation ➢ Installed and tested various plug INS/addons. ➢ Created Deployment plan for different projects. ➢ Prepared various shell scripts to deploy the code into various environments like Dev, Testing and Production ➢ Creating and managing filters. ➢ Managing Groups and Role management based on projects. ➢ Integration of Jira with other applications using plug-ins ➢ Importing bulk issues into Jira Projects using CSV files. ➢ Restarting Jira, Performance Monitoring of Jira instances and checking log and backup files Managing Users in Crowd Directories. CLIENT-2 : Simply Unum DESIGNATION : Jira and Confluence administrator DURATION : Dec to Sep- KEY SKILLS : JIRA, Confluence, BitBucket , Jira service Management Roles &amp; Responsibilities: ➢ As per the Project requirement I have supported L1, L2. ➢ Created projects on Jira and assigned Jira agile boards. ➢ Importing bulk issues into Jira Projects using CSV files. ➢ Created JIRA Workflows for multiple projects as per business needs. ➢ Managed JIRA /Confluence Global Administration team. ➢ Upgraded all the plug-ins and applications (JIRA, confluence) and synced with the old production applications. ➢ Created Custom workflows, custom screens and custom fields on JIRA ➢ Creation of new Jira users and Jira groups ➢ Cloning the Jira Projects ➢ Managing Groups and Role management ➢ Managing Users and Groups permissions. ➢ Creating Spaces, providing Confluence user access and roles. ➢ Worked on Confluence- Assigned user personal Space, pages, child pages, macros, digital signature and provided assistance in using Confluence. ➢ Configuring the Global Permissions, User, Group and Anonymous Permissions. ➢ Created Custom workflows, custom screens and custom fields on JIRA. ➢ Migrated JIRA across environments and worked on JIRA database dumps. ➢ Worked with Release Management tool like Plutora &amp; their report development. ➢ Involved in phases of testing for example Integration testing, Smoke testing Performance testing and Load testing. We are also using inbuilt test cases in Jenkins and running those tests on master branch. ➢ Created Custom workflows, custom screens and custom fields on JIRA. ➢ Setup JIRA &quot;Timesheet Report&quot; plugin, to help users for time-tracking on their dashboards using a JQL or by configuring manually. CLIENT-1 : IBM DESIGNATION : Infra Dev Specialist DURATION : July- to Nov- PROJECT : IBM KEY SKILLS : JIRA, Confluence. Roles &amp; Responsibilities: ➢ As per the Project requirement I have supported L1,L2, ➢ Created projects on Jira and assigned Jira agile boards ➢ Importing bulk issues into Jira Projects using CSV files. ➢ Created JIRA Workflows for multiple projects as per business needs. ➢ JIRA project management. ➢ Managed JIRA /Confluence Global Administration team. ➢ Upgraded all the plug-ins and applications (JIRA,Confluence, Bitbucket) and synced with the old production applications. ➢ Created Custom workflows, custom screens and custom fields on JIRA ➢ Create project and repository in Bitbucket. ➢ Creation of new Jira users and Jira groups ➢ Cloning the Jira Projects ➢ Managing Users and Groups permissions. ➢ Creating Spaces, providing Confluence user access and roles. ➢ Worked on Confluence- Assigned user personal Space, pages, child pages, macros, digital signature and provided assistance in using Confluence. ➢ Configuring the Global Permissions, User, Group and Anonymous Permissions. ➢ Creation of Jira Projects based on user request. ➢ Use agile methodology throughout the project. Involved in weekly and daily bases release management. ➢ Implementing Jira workflows using advanced features such as ➢ Experience in configuring Field configurations, Notification schemes, Screen Schemes, Permission Schemes in Jira Projects. ➢ Managing Groups and Role management based on projects. ➢ Integration of Jira with other applications using plug-ins ➢ Importing bulk issues into Jira Projects using CSV files. ➢ Restarting Jira, Performance Monitoring of Jira instances and checking log and backup files Managing Users in Crowd and AD Directories. ➢ Involved in source control management with GitHub and GitLab Enterprise level repositories. Regular activities ➢ include configure user&rsquo;s access levels, monitor logs, identifying merge conflicts and managing master repository. ➢ Helped users to subscribe to this time sheet report to receive email notifications. ➢ Upgraded JIRA to latest versions, to keep up to date and migrated In House Servers to Atlassian Cloud. ➢ Customizing the Dashboard as per the project requirement ➢ Created Custom workflows, custom screens and custom fields ➢ Created Monthly, Weekly, Daily Status reports ➢ Implemented Local and Remote agents in Bamboo ➢ Produced scripts for viable combination of JIRA applications with different tools. ➢ Customized both JIRA and Confluence to integrate into the pre-existing systems with an eye towards making the programs extensions of their systems, and not hindrances to their systems. ➢ Created Custom workflows, custom screens and custom fields on JIRA. ➢ Migrated JIRA across environments and worked on JIRA database dumps. ➢ Worked with Release Management tool like Plutora &amp; their report development. ➢ Involved in phases of testing for example Integration testing, Smoke testing Performance testing and Load testing. We are also using inbuilt test cases in Jenkins and running those tests on master branch. ➢ Created Custom workflows, custom screens and custom fields on JIRA. ➢ Migrated JIRA across environments and worked on JIRA database dumps. ➢ Cloning the Jira Projects. ➢ Re-indexing Jira on timely basis. ➢ Creating spaces in Confluence. ➢ Providing privileges to the users. ➢ Creation of new Jira users and Jira groups. ➢ Implementing Jira workflows using advanced features such as ➢ Experience in configuring Field configurations, Notification schemes, Screen Schemes, Permission Schemes in Jira Projects. ➢ Very good exposure in DC and DR implementation ➢ Installed and tested various plug INS/addons. ➢ Created Deployment plan for different projects. ➢ Prepared various shell scripts to deploy the code into various environments like Dev, Testing and Production. ➢ Creating and managing filters. ➢ Creating Jira Service Desk projects, Custom fields, Issue Types and screens for Customer portals. Configure the Customer Portal, request types, queues, SLA metrics and automation.Monitoring JIRA disk space usage Environment: Atlassian Jira,Confluence.