 OBJECTIVE Seeking an entry-level position to begin my career in a high-level professional environment  EXPERIENCE Qconneqt Business Solutions Limited 25/03/ - 01/05/ Senior Associate Executive *Top-performing customer service representative with extensive experience assisting customers through phone, email and chat support.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; *Committed to balancing company goals while helping all customers find satisfactory solutions. SBI Mutual Fund 25/10/ - 04/12/ Desktop Support Engineer *Provided remote technical support to over users in a large-scale corporate environment. * Assign and prioritise IT incidents and service requests in order to ensure that user problems are dealt with in an appropriate, timely and effective manner. *Configured and managed Active Directory, , Microsoft Office, Printers, Scanner, Group Policies, Microsoft Intune and Azure Portal. *Collaborate with the IT team to implement system upgrades and enhancements, improving overall system performance and security.  EDUCATION Shree Radha Bai sathe Vidaylay SSC Dnyasadhana College HSC Bandodkar College Bsc IT  INTERESTS Traveling Communication  ADDITIONAL INFORMATION Asset Management *Track all company asset, including 400 workstation. *Responsible for receiving and inspecting all incoming and outgoing IT assets. *Deployment and Document final IT asset to end User. *Coordinated with business units in the selection of replacement devices, software and hardware compatibility testing, and deployment schedules. *Performed inventories and usage monitoring of all IT Assets and records findings, changes and physical location. *Responsible for ordering, receiving, asset tagging, storing, tracking and deployment of IT equipment. @ O  CONTACT  SKILLS Communication , Leadership, Problem Solving Team Management  LANGUAGES Python, SQL,