1. Job Title: Business Analyst  
2. Introduction/Overview: The Business Analyst role is a critical position within the Information Technology (IT): Software Development department, specifically focused on the Retail domain, bridging the gap between business needs and technical solutions, working closely with cross-functional teams to analyze, document, and implement solutions that drive business value.  
3. Roles & Responsibilities: Collaborate with stakeholders to gather, analyze, and document business requirements, conduct gap analysis and business process analysis, develop functional and non-functional requirements documentation, create and maintain traceability matrices, facilitate workshops, interviews, and surveys, lead As-Is and To-Be process mapping, collaborate with development teams to ensure accurate translation of requirements, utilize tools like JIRA, Confluence, and Azure DevOps, support sprint planning and backlog refinement, develop and monitor KPIs, provide leadership in risk assessment and change management, communicate effectively with teams and stakeholders, mentor junior team members.  
4. Years of Experience: 7 to 15 years of relevant experience in business analysis.  
5. Education Qualification: Master of Business Administration (MBA) is required.  
6. Skills/Knowledge: Requirements gathering expertise, stakeholder analysis, elicitation techniques, gap analysis, requirements prioritization, proficiency in tools like JIRA, Confluence, Azure DevOps, strong knowledge of As-Is and To-Be process mapping, BPMN, process optimization, retail-specific process mapping, backlog management, user story creation, Agile frameworks like Scrum and SAFe, data analysis, retail domain knowledge, use case development, prototyping and wireframing with tools like Figma and Balsamiq, knowledge of Lean and Six Sigma, customer journey mapping.  
7. Key Competencies: Strong analytical skills, leadership in risk assessment and change management, effective communication, mentoring abilities, ability to manage complex projects, strategic thinking, process optimization, collaborative mindset.  
8. Domain/Industry: Retail industry.  
9. Employment Type: Full-Time.  
10. Company Overview: No Details Found.  
11. Benefits & Opportunities: No Details Found.  
12. Location & Travel: Work location is Noida, fully remote, travel requirement is 0-25%, working shift is INDIA.  