16. - requirements gathering:
Score: 3
Qualitative Assessment: Needs Improvement
Description: Varun did not demonstrate strong requirements gathering skills. He should provide examples of how he has gathered and analyzed requirements in past roles.

17. - process mapping:
Score: 3
Qualitative Assessment: Needs Improvement
Description: Varun's knowledge of process mapping was not evident. He should discuss his experience with As-Is and To-Be process mapping.

18. - product owner:
Score: 2
Qualitative Assessment: Needs Improvement
Description: Varun did not showcase product owner skills. He should highlight any relevant experience in backlog management or user story creation.

19. - product owner skills:
Score: 2
Qualitative Assessment: Needs Improvement
Description: Similar to the previous parameter, Varun needs to demonstrate his skills in product ownership more effectively.

20. - retail domain knowledge:
Score: 2
Qualitative Assessment: Needs Improvement
Description: Varun's knowledge of the retail domain was lacking. He should research and discuss industry-specific requirements and trends.