The key responsibilities of a telecaller in an insurance company include connecting with potential customers through phone calls to identify their needs and interests. It involves explaining the features and benefits of various insurance products clearly and effectively, addressing any questions or concerns they might have. A telecaller should guide clients through the purchase process, ensuring they understand the terms and conditions of the insurance policies. Achieving sales targets is crucial, as is maintaining accurate records of client interactions and policy details. Building and maintaining long-lasting relationships with customers is also important, as it helps in addressing their ongoing concerns and ensuring customer satisfaction. Additionally, adhering to industry regulations and providing regular sales reports to supervisors are essential aspects of the role.