Mis Executive Phone: Email: Location: Noida Sector 22, Uttar Pradesh SUMMARY Results-driven MIS Executive with expertise in data analysis, dashboard creation using Looker Studio and Power BI, and team leadership. Proven success in achieving sales targets, managing customer support teams, and delivering exceptional service. EXPERIENCE MIS Executive Mas Call Net Pvt Ltd Feb &ndash; Mar |Noida Sec 62 &bull; Created multiple dashboards using Looker Studio and Power BI for various business processes. &bull; Provided actionable insights to enhance decision-making and business strategy. &bull; Collaborated with cross-functional teams to improve data accuracy and reporting efficiency. Team Leader Mas Call Net Pvt Ltd Nov &ndash; Oct | Noida Sec 62 &bull; Managed sales targets and developed incentive plans to boost team performance. &bull; Conducted market research and provided insights to optimize marketing strategies. &bull; Created marketing materials and presentations to support sales and business growth. &bull; Led a team of customer support executives, providing training and mentorship. Customer Support Executive (MCN) May &ndash; Oct | Noida Sec 62 &bull; Provided excellent customer service and resolved customer inquiries in a timely manner. &bull; Promoted to Team Leader within six months due to exceptional performance. &bull; Supported team members in achieving performance metrics and KPIs. Customer Support Executive Tech Mahindra Mar &ndash; Aug | Noida &bull; Delivered high-quality customer service to resolve customer issues efficiently. &bull; Maintained a customer satisfaction rating by adhering to service quality standards. &bull; Managed large volumes of customer inquiries while maintaining accuracy. EDUCATION BSC (Agra University) - | Uttar Pradesh Skills &bull; Dashboard Creation: Looker Studio, Power BI &bull; Data Analysis &amp; Visualization &bull; Team Leadership &amp; Management &bull; Market Research &amp; Analysis &bull; Customer Service &amp; Support &bull; Communication &amp; Interpersonal Skills &bull; Target and Incentive Management Data Analysis &amp; Reporting Advanced: Excel, Google Sheets, Power Query, My SQL Data Visualization Tools: Advanced: Power BI Intermediate: Looker Studio Languages- Hindi - Native English - Fluent Certifications Data Visualization with Power BI from Udemy MS SQL for Data Analysis from Udemy.