16. - **requirements gathering**:
Score: 0
Qualitative Assessment: Needs Improvement
Description: Varun did not demonstrate experience in requirements gathering. He should provide examples of his experience in this area.

17. - **process mapping**:
Score: 0
Qualitative Assessment: Needs Improvement
Description: Varun did not demonstrate knowledge of process mapping. He should focus on showcasing his experience in this area.

18. - **product owner**:
Score: 0
Qualitative Assessment: Needs Improvement
Description: Varun did not demonstrate experience as a product owner. He should provide examples of his experience in this role.

19. - **product owner skills**:
Score: 0
Qualitative Assessment: Needs Improvement
Description: Varun did not demonstrate product owner skills. He should focus on showcasing his experience in this area.

20. - **retail domain knowledge**:
Score: 0
Qualitative Assessment: Needs Improvement
Description: Varun did not demonstrate knowledge of the retail domain. He should focus on showcasing his experience in this area.