Sunil's response demonstrates a basic understanding of troubleshooting a slow laptop, mentioning checking hardware requirements, updating the OS, and assessing CPU, RAM, and hard drive utilization. However, the explanation lacks clarity and depth compared to the benchmark response. Sunil could improve by detailing specific steps, such as checking for malware, ensuring drivers are up to date, and considering SSD upgrades. A structured approach with clear steps would better showcase his knowledge and problem-solving skills.