1. Roles & Responsibilities: 8/10
2. Years of Experience: 6/10
3. Education Qualification: 10/10
4. Skills/Knowledge: 6/10
5. Domain/Industry: 8/10
6. Key Competencies: 6/10
7. Certifications: 2/10

<h5 style="font-family: Roboto; font-size: 0.88rem;"><b>Overall Summary</b></h5>
<ol style="font-family: Roboto; font-size: 0.88rem;">
  <li><b>Roles & Responsibilities:</b> The candidate has directly handled IT infrastructure, desktop support, hardware maintenance, and network troubleshooting. Tasks like printer driver installation, hardware replacement, and maintaining records of issues align well with the job's responsibilities. However, there is no mention of client training, rental equipment handling, or remote troubleshooting instructions, which slightly reduces the score.</li>
  <li><b>Years of Experience:</b> The resume mentions a 6-month internship and a role as a Desktop Support Engineer, but lacks clear duration details. Assuming at least 1 year of experience based on job title and responsibilities, the score is moderate due to ambiguity.</li>
  <li><b>Education Qualification:</b> The candidate holds both BSc and MSc in Computer Science from Pune University, which is highly relevant and exceeds the basic requirement. Full marks awarded.</li>
  <li><b>Skills/Knowledge:</b> The resume lists relevant skills such as networking, hardware, Office 365, and VPN. However, there is no mention of Mac OS, Linux OS, anti-virus programs, or remote troubleshooting tools. Some overlap with required skills is present, but not comprehensive.</li>
  <li><b>Domain/Industry:</b> The candidate has worked as a Desktop Support Engineer, which directly aligns with IT Support and Technical Support domains. This justifies a high score.</li>
  <li><b>Key Competencies:</b> The resume implies problem-solving and multitasking through issue resolution and hardware maintenance. However, communication skills, customer orientation, and ability to work independently are not explicitly demonstrated. Moderate score due to partial evidence.</li>
  <li><b>Certifications:</b> No certifications are mentioned in the resume. Despite relevant experience, the absence of formal certifications in Windows, Linux, networking, or support tools results in a low score.</li>
</ol>