Executive Profile	 	 
Certified Project Management Professional 	& Six Sigma Black Belt Practi	tio	ner 	offering 	over 14 	years of rich	 & valued 	
experience in 	Program 	Management, 	Change Management	, Financial System Analysi	s, Process Automation, 	Operations	 	
Management	 and 	global implementation	 track record for definition 	& optimization of best	-in-class	 IT 	applications and 	
operations.	 	 
 	Led 	Investment & Private 	Banking, Securities & Derivatives	: Trading, Clearing & Settlement 	(Front 2 Back) 	Lifecycle, 	
Regulatory  Reporting  MiFID/II  and  Securitization  &  Asset  Man	agement, 	Collateral  Lending  Portfolio,  Back  Office 	
Integration 	project deliv	ery and business 	transformation	s.  	
 	Managed & delivered project for 	prestigious clients	 such as Goldman Sachs, Deutsche Bourse AG, Morgan Stanley, Royal 	
Bank of Scotland, ABN AMRO Bank, ENI Trading, Western Union, Axis Bank, American Express, UK Asset Resolution and 
UIDAI	- Aadhaar	; worked in 	18 countries across Europe, UK and Asia Pacific	 	
 	Worked  in  capacity  of  Program  Manager;  successfully  led  and  executed  multiple  mid	-to-large  projects  in  across  SDLC 	
Agile (Scrum), Waterfall, BPM	-SOA, and Six Sigma	 (DMAIC, DMADV) framework	. 	
 	Extensive  exposure  to  requirement  &  business  process  management  fr	amework  in  capital  market  domain  with  assets 	
classes: 	equity, derivatives, fixed income,	 commodities &	 risk management	. 	
 	Scaled  up 	organizational  business 	by  supporting  business  agility, 	tra	nsforming  struggling  departments  into 	
successful	, revenue generating operations through 	IT-enabled business processing	 	
 	Recognized as 	high	-valued 	Process	 evangelist	, defined enterprise 	wide transformation	 strategies 	& solution	 design	 to 	
reduce costs, improve efficiencies, support goals and maximize productivity	 	
 	
Key Impact Areas	 	Soft 	Skills	 	
 
    
   Program Management	 	
Business 	Excellence and Analysis	 	
Business Change Management	 	
Digital Transformation	 	
Agile Framework 	Implementation	 	
Robotic Automation Framework	 	
Process Excellence	 	
Vendor Governance & Audit	 	
 Operational Excellence 	 	 	
  
Leadership	 	 	
Visionary	 	 	
Intuitive	 	 	
Innovator	 	 	
Collaborator	 	 	
Motivator	 	 	
Analytical	 	 	
Team Builder	 	 	 	
 Career Timeline	 	
 
 
 
 
 
 
 
 
 
 
 
 	
Nikhil Goel	 	 	
Targeting assignments in 	Program Management / 	IT Project Delivery	 / Digital 	
Transformation/ Business Analysis 	with an organization o	f repute	 in IT 	
Department of Banking/ Financial Institution	 	
Location Preference: 	Any Metropolitan	 	
 Phone:+91	-860010075	 	
 E-mail: 	pacific.nik@gmail.com	 	
 
 	
 	
Jun’04	-May’08	 	
Jun’08	-Jun’09	 	
Jun’09	-Sep’10	 	
Oct’10	-Jul’16	 	
Oct’10	-Jul’16

Notable Accomplishments Across 	the 	Career	 	
 
 	Delivered projects in wide verity of functions in financial services &	 captive finance such as 	Financial Transformation, 	
System Integration, Process Improvement	/ Automation 	& Transition	 in Investment Banking 	& Financial Market	 	
 	Acted  as 	Project  Manager  in  Axis  Bank	- Product  Strategy  Team	;  played  a 	pivotal	 role 	in  front  to  bac	k  office 	
implementation of Axis Bank 	Private Banking Division 	with 	implementation of Olympic	, 3rd party product	 	
 	Recognized for introduction of 	order pro	-rata matching concept	 at Eurex market of German Stock Exchange	 	
 	Leveraged exposure to 	process excellence	, executed Lean six sigma projects with 	value proposition of USD 560 K	 	
 	Realized 	margin improvement of USD 240 K	 with change management and ADKAR framework	 	
 	Led & stabilized 	change management and process excellence	 initiatives	, applied 	Lean, Kaizen, ADKAR, 	MoSCoW on 	
BPM	, BPR, 	& CI 	Projects	 	
 	Established 	governance  model  and  operations  for  large  accounts 	such  as 	Goldman  Sachs,  Axis  Bank,  Western  Union 	
(Digital Remittance Platform	), UKAR, 	Aadhaar	-UIDAI from due diligence, requirement analysis to steady state 	with peak 	
team size of over 200 	resources with budget in e	xcess of USD 	24 	Million 	annually	 	
 	Gained  exposure  to  NFR,  ETL,  Data  Model  in  BFS  product  implementation  with  data  model  mapping,  upstream  and 
downstream analysis, data profiling, data reliability & i	ntegrity checks, and MDM	 	
 	Translate	d open  ended  business  problems  into  a  structured  hypothesis,  KPIs  to  provide  customer  value  an	d  strategic 	
business excellence	 	 	
 Professional 	Experience	 	
 
Sapient 	Global Markets	, Noida	 as 	Program Manage	r 	 	 	                                   	 	       	Jun’16	-Present	 	 
Leading 	Agile  Product  &  Project  Management	 across 	strategic	 projects  to  achieve 	client	 goals,  designing  multi	-year 	business 	
transformation 	strategies, 	implementation IT 	roadmap. Proven record of 	timely cost	-effective delivery with	 best in class quality 	
standards  thereby,	 managing  the  full  scope  of  projects  from  inception  to  post	-go	-line  &  sign	-off, 	due  diligence, 	proposal 	
development, planning,	 solution 	design	, quality reviews,	 roll	-out, delivery	 excellence	, operational governance	. Effective in large 	
project  charters  and  multi	-vendor  environment	.  Standardizing  risk  assessment,  risk  treatment  plans, 	project  management 	
framework, 	definition of done	, health checks, 	administering resources, SLA	-based s	upport, 	audit	 & training. 	 	
 
Key Projects:	 	
 
Title:	 	 	Collateral Lending Portfolio	 	
Description:	 	Provided a private lending platform for loan origination and addressed the needs of broker/dealer, 	 	
 	 	custodian, lending bank and servicer.	 	
Key Responsibilities:	 	
 	Performed  business  due  diligence,  program  planning  to  envisage  &  support  strategic  objectives  of  Goldman  private 
lending business model	 	
 	Transitioned  product  knowledge  from  client  product  strategy  &  IT  Advisory  Teams  and  delivered  a  private  lending 
product,	 COLT	 	
 	Formulated  & tracked program plan, scope baseline, governance  & change management framework; increased  the size 
of the team to 86 FTEs	 	
 	Led  end	-to-end  Agile  delivery,  ensured  poker  planning,  backlog  grooming,  sprint  planning,  tracked  burndown  & 	
improv	ed velocity, product demo & sprint retrospection, RAID log, & reported the same to senior leadership	 	
 	Institutionalized  process  matrices,  quality  adherence,  audit,  &  tollgate,  SOW  formalization,  P&L  creation  and  budget 
approval, utilization, PM%, milestone 	billing, invoice creation, margin improvement	 	
 
Title:	 	 	Back Office Integration	 	
Description:	 	Project aimed at Endur Trading System Integration of Front to back office trade confirmation & 	 	
 	 	settlement process.	 	
Key Responsibilities:	 	
 	Defined HLP, MLP, LLP, S	cope, RTM in line with back	-office integration roadmap to rollout derivatives products such as 	
Gas, Power, LNG, Emission for seamless processing of trades with generation of confirm & settlement invoices	 	
 	Delivered process efficiency and enhanced customer e	xperience by reduction of the trade processing lead time, used Lean 	
methods/tools & BPR framework in MO/BO application landscape

Previous Experience	 	
 
HCL Technologies Ltd., 	Noida	 as 	Program Manager	 	 	 	 	 	 	Oct’10	-Jul’16	 	
 
Key Projects:	 	
 
Title:	 	 	R3 	International	 	
Client:	  	Western Union	 	
Description:	 	Project aims to uplift western union operations in 16 countries on digital web, mobile platform. HCL to       	 	
 	                	transition out two incumbent suppliers and provide development &	 support as one stop shop. 	 	
Key Responsibilities:	 	
 	Managed business process & in	-flight projects, set	-up WU account, led POCs, mid	-to-large strategic client programs such 	
as web platform, Walgreen stores, & 	WeChat	 mobility platform	 	
 	Established  off/onshore  d	elivery  model,  agile++  framework,  scrum  of  scrum,  backlog  grooming,  burndown, 	
retrospection,  team  ramp	-up  to  over  200  resources,  ODC  setup,  PMO  procedures,  process  matrices,  SLA,  governance, 	
physical & information security, quality 	and 	ODC audits	 	
 	Played  a  pivotal  role 	in  account  revenue  growth  from 	USD 	500	 K  to 	USD 	24	 M 	in  18  months  and 	executed 	margin 	
improvement initiatives of 	USD 240 K	 	
 	Executed 	Lean Six Sigma 	Project and realized the following changes:	 	
 	Enhanced invoice efficiency, 	reduce	d UAR, i	mprove	d utilization	 which resulted in cost savings of USD 	324	 K 	
 	Reduce	d hiring cycle 	to less than 	10 days, 	and 	on	-boarding 	to 	15 days	, thereby, saving USD 	125	  	 
Axis Bank	, Mumbai	 as 	Business Manager	 	 	 	 	 	 	 	Jun’09	-Sep’10	 	
 
Description:	 	Implement  Olympic  banking  system  for  Axis  private  banking  business.  Roll  out  private  banking  features 	
 	 	with third party product implementation.	 	
Key Responsibilities:	 	
 	Front to back office third party product (Olympic banking suite) implementation for Axis 	private banking division.	 	
 	Responsible  for  due  diligence,  product  parameterization,  cost  benefit  analysis,  build/buy	-vendor  selection,  gather 	
requirements  from  internal  cross  functional  teams  (RM,  product  strategy,  risk  compliance,  legal,  operations,  IT	-inf	ra), 	
charter,  budget  estimate,  stakeholder  approvals,  Project  planning  (MPP),  scope  baseline,  staffing,  vendor  onboarding, 
tools & training, RAID log, test and audit vendor delivery, milestone approval for invoice payment. 	 	
 	Setup and institutionalized prog	ram governance 	– checkpoints, business (MBR, QBR) and tech (TDC) reviews, DSR, MSR, 	
WSR, steering meeting, risk & change board reviews, CXO reporting. 	 	 
IBM	, Gurgaon	 as 	BPM Consultant       	 	 	 	 	 	 	 	                	Jun’08	-Jun’09	 	 
Tata Consultancy Services	, Europe	 as 	Business	 Analyst	  	                                        	 	 	Jun’04	-May’08	 	 	
 Certifications	 	
 
 
 
 
  	
 Technical Skills	 	 
 	MS Projects, Visio, SQL, Clarity,	 JIRA, WebSphere Business Modeler, MiniTab, iGrafix, RPA (BluePrism)	 	
 	Third Party Products: Fidessa, Summit, DealAxis, Olympic, Eurex, Tosca, End	ur 	 	
 Education	 	 
 
 	 	
 Personal Details	 	 
Date of Birth:	 	 	January 15	th, 1980	 	
Languages Known:	 	Engli	sh, Hindi	, and 	German	 	
Address:	 	 	B-165, Surajmal Vihar, Delhi	-110092	 	
PMP, valid 	till 	2019	 	Robotic Process Automation (BluePrism)	 	
Lean Six Sigma Black Belt	 	
2004	 	MBA (Finance)	 	
 	
2002	 	B.Tech.