Swami's response provided some relevant information about conducting user experience analysis, specifically mentioning the use of a super user group and the Net Promoter Score (NPS) methodology. However, his explanation was somewhat unclear and lacked depth. While he described gathering feedback from users, he did not provide specific details about how the super user group operated or how usability testing was conducted. A more effective response would have included a clearer description of the methodologies used, specific examples of insights gained from user feedback, and how those insights were applied to improve the product.