Sometimes it's hard for a client to understand what I'm trying to convey in the form of user stories, you know, especially when we are discussing a flow. In such cases, I have always used, you know, if it's just a high level, then I would usually show them what roles and departments are involved for that particular flow. And if I do have the UI screens available, or if I just sketch is, you know, feasible, depending on the requirements, I would use wireframing, you know, wireframe, I do a wireframing and show them the wireframe. Sometimes I would use either PPT to show them the wireframes or I use the online tools like Adobe XD to show them how the flow works, what will be the user journey so that they are able to more visualize it and understand what I'm trying to convey.

