Gagan's response to the question about time management and process optimization is inadequate. He simply stated, "Sorry, I don't know," which indicates a lack of understanding or experience in this area. The benchmark response highlights the importance of assessing task urgency, using tools for automation, setting deadlines, and communicating with stakeholders. Gagan could have improved his response by discussing any strategies or tools he uses to manage multiple tasks effectively, even if they are not as comprehensive as the benchmark.