I must advocate for the customer's needs and clearly describe the situation. During the development of a media application, a requirement emerged: the customer requested that clicking the mute button should pause the playing music. I suggested an alternative approach, which involved muting the audio from the platform side while allowing the track to continue playing. 

However, the customer's original requirement was straightforward: clicking the mute button should indeed pause the playing track. I made it a priority to support this need. Together with the customer, we reviewed the System Requirements Document (SRD) and the Human-Machine Interface (HMI) specifications, and I implemented the necessary changes.

Now, when the mute button is clicked, the playing track pauses, and the volume is set to zero. I ensured that the customer's needs were met, as it is essential to balance technical feasibility with customer satisfaction.