1. Job Title: Business Analyst  
2. Introduction/Overview: The Business Analyst role is a critical position within the Information Technology (IT): Software Development department, specifically focused on the Retail domain, bridging the gap between business needs and technical solutions, requiring strong analytical skills and the ability to manage complex projects in a dynamic environment.  
3. Roles & Responsibilities: Collaborate with stakeholders to gather, analyze, and document business requirements, conduct gap analysis and business process analysis, develop functional and non-functional requirements documentation, create and maintain traceability matrices, facilitate workshops and interviews to elicit requirements, lead As-Is and To-Be process mapping, collaborate with development teams to ensure accurate technical solutions, utilize tools like JIRA, Confluence, and Azure DevOps, support sprint planning and backlog refinement, develop and monitor KPIs, provide leadership in risk assessment and change management, communicate effectively with cross-functional teams, mentor junior team members, foster a culture of continuous improvement.  
4. Years of Experience: 7 to 15 years of relevant experience in business analysis.  
5. Education Qualification: Master of Business Administration (MBA) is required.  
6. Skills/Knowledge: Requirements gathering, stakeholder analysis, elicitation techniques, gap analysis, requirements prioritization, tools like JIRA, Confluence, Azure DevOps, As-Is and To-Be process mapping, BPMN, process optimization, retail-specific process mapping, backlog management, user story creation, sprint planning, Agile frameworks like Scrum and SAFe, data analysis, retail domain knowledge, use case development, prototyping and wireframing with tools like Figma and Balsamiq, Lean and Six Sigma frameworks, customer journey mapping.  
7. Key Competencies: Strong analytical skills, leadership abilities, effective communication, stakeholder management, mentoring, process optimization, risk assessment, change management, collaborative teamwork, strategic thinking, continuous improvement mindset.  
8. Domain/Industry: Retail industry.  
9. Employment Type: Full-Time.  
10. Company Overview: No Details Found.  
11. Benefits & Opportunities: Fully remote work flexibility, opportunity to work on high-impact projects, leadership and mentoring roles, career progression to senior leadership, exposure to enterprise-wide initiatives, equal opportunity employer valuing diversity.  
12. Location & Travel: Work location is Noida, fully remote work flexibility, travel requirements 0-25%, working shift is INDIA.  