Lead AI/ML Solutions Architect | Individual Contributor LinkedIn Project Portfolio Hyderabad, Telengana SUMMARY With over 12 years of experience in artificial intelligence and machine learning, I have a proven track record of innovation and expertise. My achievements include enhancing AI model performance, boosting efficiency by up to 40%, and reducing inference latency by 35%, significantly improving system responsiveness. Combining technical proficiency with strategic vision and leadership, I drive transformative projects that redefine industry standards and deliver measurable results. Committed to staying at the forefront of technology, I consistently develop AI solutions that surpass expectations and create lasting value. EXPERIENCE Lead AI/ML Solutions Architect 11/ - Present TT INFOTECHS Hyderabad, India Designed and implemented an AI-driven legal cases&#039; briefs automation system, triggered via Siri Voice Command using Apple Shortcuts &amp; SiriKit, that extracts 100% of relevant case details from Google Drive, structures them into a ChatGPT-powered legal brief with 95% accuracy, integrates 3 legal research APIs (Casetext, Westlaw, Justia) for case law retrieval, and automates AI-powered review. The finalized briefs are then stored with 100% version control in the Google Drive named with the respective client, reducing brief drafting time by 80% and reducing manual workload by 70%. Developed a conversational AI system with &lt;500ms latency, leveraging OpenAI&rsquo;s Realtime API and ElevenLabs. Improved transcription accuracy by 30%, reducing errors from short utterances and poor recognition. Minimized dumb responses by refining prompt engineering and implementing contextual memory. Resolved 100% of sample rate mismatches (16 kHz, 24 kHz) and eliminated audio artifacts, enhancing voice clarity. Integrated real-time logging and analytics, enabling instant diagnostics of latency, call quality, and system errors, reducing debugging time by 40%. Developed a Retell AI voice agent integrated with Go High Level (GHL), achieving, automated call handling for outbound Facebook leads, real- time synchronization with GHL workflows, ensuring seamless data transfer, instant transcript &amp; call summary delivery to GHL for every interaction, Automated appointment scheduling directly into the GHL calendar and Follow-up optimization, improving lead tracking by 60% and increasing engagement rates by 45% Created AI voice agents supporting 5 languages, handling over 10,000 interactions per month, providing detailed information on 200+ events and travel destinations. The agents increased user engagement by 35% and improved accessibility, resulting in a 25% reduction in user queries needing human support. Built an AI-powered SaaS platform that processes YouTube videos to identify viral moments based on viewer retention, comments, and likes, developed a custom machine learning model achieving 90% accuracy in detecting high-engagement video segments, thereby increased social media clip engagement by 50% through AI-optimized key moment selection Developed a Healthcare AI Agent that transcribed over 5,000 voice interactions to text per month with 98% accuracy and generated summaries with 90% precision using Ambient AI. The agent handled clinic front desk tasks, managing 1,000+ phone and chat interactions weekly, providing patient assistance, scheduling 500+ appointments, and verifying insurance details, reducing administrative workload by 50% and improving patient service response time by 40%, all powered by Solum Health AI. SKILLS Languages &amp; Framework Python, JAVA, ReactJS, Microservices, FastAPI, Next.js LLM Development GPT, BERT, Transformer Models, OpenAI, Hugging Face, LlamaIndex, LangChain, Llama, Prompt Engineering, LangSmith, PaLM 2, Mistral, Ollama, vLLM, sLLM, AWS Polly, AWS SageMaker, RAG. LangGraph Accelerations CUDA, NVIDIA, GPU Libraries PyTorch, TensorFlow, Scikit-Learn, Keras, OpenCV, SpaCy, NLTK, MLFlow, MLOps, Deep Learning (CNN, RNN,GAN), Reinforcement Learning, XGBoost, Q-Learning Natural Language Processing Tokenization, Named Entity Recognition (NER), Text Summarization, Text Generation, Sentiment Analysis, Natural Language Understanding (NLU), Natural Language Generation (NLG) Model Deployment ONNX Runtime, TensorFlow Serving, Amazon Bedrock, Azure AI services, Azure Machine Learning studio, Vertex AI Advanced Tools OpenAI Swarm, CrewAI, RetellAI, Eleven Labs, GitHub Copilot, GitHub Actions, VAPI, Bland AI, Agentic AI, Multi Agent Chatbot, Fireflies.ai, Deepgram, PydanticAI, WhisperAI, Airtable, Microsoft AutoGen, Stable Diffusion DevOps Docker, Kubernetes Data Visualization Tableau, Power BI AWS Services AWS Glue, S3, Lambda, EC2, IAM, CloudWatch &bull; &bull; &bull; &bull; &bull; &bull; E  q q            EXPERIENCE Lead AI/ML Solutions Architect 09/ - 11/ SANSOTECH SOLUTIONS Pune, India Developed an AI-powered voice assistant for a hotel, automating over 1,000 reservations per month and handling 24/7 guest inquiries with a 95% accuracy rate. The assistant efficiently directed calls to the appropriate departments (reception, housekeeping, restaurant) 98% of the time, reducing call handling time by 40%. Integrated CRM via VAPI and automated workflows using Make, improving operational efficiency by 30%. Developed an AI-powered agent conducting over job candidate interviews per month, evaluating responses with 90% accuracy. The agent provided prescreening assessments, reducing recruiter screening time by 50% and helping identify top candidates with a 30% higher success rate in initial hiring stages. Developed an AI-powered construction compliance platform, capable of processing thousands of construction drawings (PDF &amp; DWG formats) with 95% accuracy in text, dimension, and annotation extraction, analyzing extracted data against 5 regulatory codes (IBC, IRC, ADA, NFPA, local zoning) with a 98% rule-matching success rate, detecting code violations with 90% precision, reducing manual compliance review time by 70%, suggesting corrective actions with AI-driven recommendations, improving compliance resolution efficiency by 60% and generating detailed compliance reports (PDF format) within 2 minutes per drawing, streamlining approval workflows by 50%. Developed an AI-driven conversational voice agent handling over 2,000 inbound calls per week, qualifying customers with 98% accuracy. The agent efficiently assigned 95% of customers to the appropriate sales reps based on territory, work type, and availability using VAPI and Make.com automations, reducing manual routing time by 60%. AI/ML SOLUTIONS ARCHITECT 06/ - 08/ NIV-TECH SOLUTIONS Gurugram, India Developed an AI-powered customer support chatbot within Zendesk, handling customer interactions efficiently, providing personalized responses with a 90% satisfaction rate. The chatbot escalated 15% of complex cases to human support and improved response accuracy by 20% through continuous AI-driven insights and learning. Built an AI agent for WhatsApp, Instagram, and Messenger using Relevance AI, engaging with over 2,000 new leads per week. The agent efficiently inquired about assignments, calculated pricing based on specific criteria with 95% accuracy, and provided human-like responses, increasing lead conversion by 25% and reducing response time by 50%. Developed an OCR tool leveraging LLM capabilities to extract and process data from over 10,000 medical claim forms per month. The tool achieved 98% accuracy in data extraction, reducing manual processing time by 60% and improving claims processing efficiency by 30%. Designed an AI model powered by Llama to deliver tailored lesson plans to over 5,000 students on an education platform, improving student engagement by 40%. The model achieved a 90% accuracy rate in predicting measurable educational outcomes, increasing student performance by 25% in standardized assessments. Developed an AI sign language translation model with feature extraction and late fusion concatenation. The model generated gloss sequences and natural language text with 92% accuracy, improving translation speed by 40% and enabling real-time interpretation for over 1,000 users weekly. PYTHON DEVELOPER 11/ - 05/ NIV-TECH SOLUTIONS Bangalore, India MATHEMATICS TEACHER 08/ - 10/ Assembly of Saints Secondary School Kolkata, India SKILLS Azure Services Azure Data Factory (ADF), Azure Data Lake Storage (ADLS), Azure Blob Storage Database and Data Warehousing ElasticSearch, Pinecone, Redis, SQL/NoSQL Databases, Neo4j, PGVector, FAISS, Snowflake, BigQuery, Redshift, DynamoDB Project Management Tools Jira, Azure Devops, Scrum EDUCATION &amp; CERTIFICATIONS Generative AI Engineering with LLMs Specialization - IBM in Data Science - Purdue University Google Data Analytics Professional Certificate Data Scientist Master&#039;s program - Simplilearn &amp; IBM Data Visualization with Tableau - University of California, Davis AWS Cloud Solutions Architect - Coursera Microsoft Azure Data Engineering Associate (DP-203) - Coursera Master in Computer Applications - IGNOU Bachelor of Science in Mathematics - University of Calcutta &bull; &bull; &bull; &bull; &bull; &bull; &bull; &bull; &bull;    ; ; ; ; ; ; ; z z