1. Roles & Responsibilities: 2/10
2. Years of Experience: 0/10
3. Education Qualification: 0/10
4. Skills/Knowledge: 2/10
5. Domain/Industry: 8/10
6. Key Competencies: 4/10
7. Certifications: 0/10

<h5 style="font-family: Roboto; font-size: 0.88rem;"><b>Overall Summary</b></h5>
<ol style="font-family: Roboto; font-size: 0.88rem;">
  <li><b>Roles & Responsibilities:</b> The resume reflects extensive experience in IT support and infrastructure management, but lacks any mention of business analysis tasks such as requirements gathering, process mapping, use case documentation, or testing activities. There is no evidence of collaboration with IT teams for requirement implementation or maintaining business process documentation.</li>
  <li><b>Years of Experience:</b> The candidate has 9 years of experience, which significantly exceeds the required 0–1 year range. This makes the candidate overqualified for the entry-level role, resulting in a score of 0 under the strict scoring criteria.</li>
  <li><b>Education Qualification:</b> The candidate holds a B.Com degree from YCMOU, Pune. The required qualification is a Bachelor of Business Administration (BBA), and B.Com is not considered equivalent under the strict evaluation, hence a score of 0.</li>
  <li><b>Skills/Knowledge:</b> While the resume mentions MS Office and Excel, there is no evidence of advanced Excel functions like VLOOKUP, pivot tables, or data validation. SQL, MySQL/PostgreSQL, or any form of data analysis is not mentioned. Requirements gathering, use cases, or process maps are also absent. Thus, the score is low due to lack of alignment with core skill requirements.</li>
  <li><b>Domain/Industry:</b> The candidate has worked in IT support across various industries including IT, which aligns well with the domain requirement. This is one of the few strong areas of fitment.</li>
  <li><b>Key Competencies:</b> The resume indicates communication skills, team collaboration, and presentation skills. However, there is no mention of critical thinking, logical reasoning, or problem-solving frameworks. The competencies are partially aligned, hence a moderate score.</li>
  <li><b>Certifications:</b> There is no mention of any certifications related to SQL, Excel, requirements gathering, or critical thinking. Therefore, the score is 0.</li>
</ol>