So our team in the data quality department, we used to always collaborate with the IT team. So what the main role was that they used to get the problems in the systems. It would be an error due to any migration issues or any patient details inconsistency. So we would create a report which would be shared among the team. I felt that the most important in that was to be as transparent as you can. And the report should be as precise as it can be because when we are collaborating with different teams, we don't know what the other person has done. So keeping a report of that and what you have done and what needs to be done, just a small note, it works wonders. So the second thing that I feel is really important is active listening. If you don't listen properly, I'm sure that there is a lot of issues that would have been created. Active listening was something that helped me a lot just to understand what the problem was and what is needed.
