16. - **Requirements Gathering**:
Score: 3
Qualitative Assessment: Needs Improvement
Description: Varun's responses did not demonstrate strong requirements gathering skills. He should work on providing more detailed examples of his experience in this area.

17. - **Process Mapping**:
Score: 3
Qualitative Assessment: Needs Improvement
Description: Varun's responses lacked detail on process mapping. He should work on showcasing his experience and knowledge in this area more effectively.

18. - **Product Owner**:
Score: 3
Qualitative Assessment: Needs Improvement
Description: Varun's responses did not demonstrate strong product owner skills. He should work on providing more detailed examples of his experience in this area.

19. - **Product Owner Skills**:
Score: 3
Qualitative Assessment: Needs Improvement
Description: Varun's responses lacked detail on product owner skills. He should work on showcasing his experience and knowledge in this area more effectively.

20. - **Retail Domain Knowledge**:
Score: 4
Qualitative Assessment: Average
Description: Varun demonstrated some understanding of the retail domain, but his responses lacked depth. He should work on providing more detailed insights into his knowledge of the industry.