1. Job Title: Business Analyst  
2. Introduction/Overview: The Business Analyst role is a critical position within the Information Technology (IT): Software Development department, specifically focused on the Retail domain, bridging the gap between business needs and technical solutions, working closely with cross-functional teams to analyze, document, and implement solutions that drive business value, reporting to the Project Manager, requiring a deep understanding of retail-specific processes, strong analytical skills, and the ability to manage complex projects in a dynamic environment.  
3. Roles & Responsibilities: Collaborate with stakeholders to gather, analyze, and document business requirements, conduct gap analysis and business process analysis to identify areas for improvement, develop functional and non-functional requirements documentation, create and maintain traceability matrices, facilitate workshops, interviews, and surveys to elicit requirements, lead As-Is and To-Be process mapping including process optimization, collaborate with development teams to ensure accurate translation of requirements, utilize tools like JIRA, Confluence, and Azure DevOps for tracking, support sprint planning and backlog refinement in Agile environments, develop and monitor KPIs, provide leadership in risk assessment and change management, communicate effectively with cross-functional teams and senior management, mentor junior team members, foster a culture of continuous improvement.  
4. Years of Experience: 7 to 15 years of relevant experience.  
5. Education Qualification: Master of Business Administration (MBA) is required.  
6. Skills/Knowledge: Requirements gathering expertise including stakeholder analysis, elicitation techniques, gap analysis, requirements prioritization, proficiency in tools like JIRA, Confluence, Azure DevOps, strong knowledge of As-Is and To-Be process mapping, BPMN, process optimization techniques, retail-specific process mapping, proficiency in backlog management, user story creation, sprint planning, Agile frameworks like Scrum and SAFe, data analysis for decision-making, in-depth understanding of retail-specific requirements and processes, experience in use case development, prototyping and wireframing using tools like Figma and Balsamiq, knowledge of Lean, Six Sigma, customer journey mapping.  
7. Key Competencies: Strong analytical skills, leadership in risk assessment and change management, effective communication, mentoring ability, collaborative mindset, ability to drive innovation, strategic thinking, process optimization expertise, Agile methodology proficiency, retail domain expertise.  
8. Domain/Industry: Retail industry.  
9. Employment Type: Full-Time.  
10. Company Overview: No Details Found.  
11. Benefits & Opportunities: Fully remote work flexibility, opportunity to work in a leadership role, potential for career progression to senior leadership roles, exposure to enterprise-wide initiatives, mentoring opportunities, collaborative work environment, equal opportunity employer valuing diversity.  
12. Location & Travel: Work location is Noida, travel requirements are 0-25%, working shift is INDIA, fully remote work flexibility.  