Email id: Over years of successful experience in IT Asset Support and Customer support executive. Recognized consistently for performance excellence and contributions to success in various Industries. Strengths in Technical support and Customer Support. Education Degree University/Board B. Com Computers Prerana Degree college (Kakatiya University ) Intermediate (IPE) Prerana Junior College SSC ZPSH High School Career Profile Technical Skills ✓ Desktop &amp; Laptop hardware Assembling &amp; disassembling, Hardware issues ✓ PC formatting and software Installation. ✓ Operating Systems &ndash; Windows 10/11 Professional Summary: ✓ Having 3 year of progressive experience on Desktop Support. ✓ Should be responsible for day-to- day operations of IT department. ✓ Coordinate with Technical support teams for escalated issues and participate in con-calls from remote support groups. Roles and Responsibilities: &bull; Working as an IT Support associate &bull; Assigning Tasks to the Team and ensure they complete within the given Time Lines &bull; Acted as a Single Point of Contact for user whenever they required Support &bull; Troubleshooting issues related Desktop and Laptops ,Printers, Scanners &bull; Supporting for Hardware changes for IT assets like Printers and Laptops &bull; Co-ordinating with Vendor for Part replacements and ordering the parts if required in case of Physical damages &bull; Maintaining monthly Damage report and sending across the department&rsquo;s monthly Organization Designation Duration IT Asset support April - Till date Sai Pavan Baswabhakthula + Amazon (SAFETY WINGS PRIVATE LIM ITED ) Mobile:, , Declaration I hereby declare that all the details furnished above are true to the best of my knowledge. If I were given an opportunity, I would perform to the best of my abilities and meet your expectation. Date: Place: SIGNATURE (SAIPAVAN)