11. UX/UI design principles:
Score: 0
Qualitative Assessment: Needs Improvement
Description: Shalu did not demonstrate knowledge or experience in UX/UI design principles.

12. user-centered design processes:
Score: 0
Qualitative Assessment: Needs Improvement
Description: Shalu did not articulate any understanding of user-centered design processes.

13. design tools (Sketch, Adobe XD, Figma):
Score: 0
Qualitative Assessment: Needs Improvement
Description: Shalu did not mention any experience with design tools like Sketch, Adobe XD, or Figma.

14. front-end development technologies (HTML, CSS, JavaScript):
Score: 4
Qualitative Assessment: Needs Improvement
Description: Shalu expressed comfort with HTML but did not demonstrate knowledge or experience with CSS and JavaScript.

15. user research:
Score: 0
Qualitative Assessment: Needs Improvement
Description: Shalu did not describe a process for conducting user research or how findings are incorporated into design.