Detailed JD :    Experience in handling Atlassian tools mainly Jira Confluence Cloud Jira Administration Project Creation Backup Restore User access requests troubleshooting end user issues Workflow Issues Component Issues Creation  of  Jira  Issue  Types  Issue  Types  Schemes  Screens  Screen  Schemes  Field  configuration  Field  Configuration Schemes Workflow Schemes Experience in handling external user management for Jira Confluence Experienced in Creation of JIRA projects managing Dashboard managing User profiles and workflows Worked on advanced workflow configuration post functions etc Experience in Script Runner Plugin writing scripts for automation and enhancement on Jira Cloud Experience in Big Gantt plugin administration and configuration Experience in Advance Roadmaps Plugin administration and configuration Resolve end user Jira Confluence issues requests received in form of daily incidents Service requests in Jira application Experience in various plugins including Zephyr Big Gantt Drawiio EazyBI Adaptavist Script Runner Experience in migrating Jira projects from one instance to another Monitoring JIRA and Confluence Applications Ability to work as an Individual Contributor and adapt within a team   Skills :    Mandatory  Skills  :  Big  Panda,  BMC  Helix  ITSM,  Broadcom  DX  Spectrum,  Broadcom  Service  Management,  Cherwell ITSM,  DATA  Dog,  Flexara  One,  Jira  Service  Desk,  Logic  Monitor,  ManageEngine  OpManager  Plus,  Microsoft  SCOM, OpsRamp, ServiceNow FSM, ServiceNow ITAM-SAM, ServiceNow ITOM-ServiceMapping, Snow License Management, SolarWinds Server and Application Monitor, Symphony Enterprise IT, Windows Server, Zenoss