Sathupally , India | |✉ Objective: Experienced Desktop Support Engineer with 2 years of proven expertise in resolving technical issues and ensuring optimal performance for end-users. Seeking to apply my skills and contribute to a collaborative team environment. Summary:  Installation and configuration of Operating Systems Windows.  Trouble shooting in Hardware.  Managing the networking and resolve the problems  Good Knowledge in Ticketing tool.  File and Print sharing. Configuring the local and network printers.  Creating Users and Groups in workgroup and servers.  Good knowledge in Windows AD-DS.  Good Knowledge in Remote Desktop  connection. Knowledge in VMware (Virtual Machines)  Working Knowledge of TCP/IP protocol sites and OSI Models. Responsibilities:  Good Experience on Networking and resolving the problems.  IP configuration and Ticketing System, client issues.  Trouble shooting of hardware components and resolving.  IT Asset Inventory and Anti-virus and VPN configuration  Configuring the local and network printers. Print sharing.  Installing and updating operating systems  Resolving the tickets based on the user requirement  Install and configuration of Linux OS and Windows OS.  Installation and configuration of ADDS and DNS  Configuration of active directory domain service.  Resolving and replace the hardware issue TECHNICAL SKILLS: IP Services IPV4, IPV6 Windows OS 7, 8, 8.1, 10, 11, Windows Server OS Server , , Outlook Outlook , , Knowledges Hard ware and Software Networking. Microsoft Tools MS office (Word, Excel, PPT, etc.) Educational Details: ❖ GRADUATION: - B. tech from BITS college of engineering and technology Khammam in ❖ Diploma: - Diploma from SRITS college of engineering and technology in ❖ Intermediate: - inter from Sri C.V. Raman college of Sathupally in ❖ SSC: - SSC form Sathupally vidyalayam school in sathupally in Personal Profile:  Name : Jujjarapu  Father&rsquo;s Name : Srinivasa Rao  Gender : MALE  Date of Birth : 17/05/  Languages known: English, Telugu  Address : Khammam(dt), TS. Declaration: I do here by declare that the above furnished details are true to the best knowledge and belief. (J )