1. Roles & Responsibilities: 6/10  
2. Years of Experience: 6/10  
3. Education Qualification: 6/10  
4. Skills/Knowledge: 6/10  
5. Domain/Industry: 6/10  
6. Key Competencies: 6/10  
7. Certifications: 4/10  

<h5 style="font-family: Roboto; font-size: 0.88rem;"><b>Overall Summary</b></h5>
<ol style="font-family: Roboto; font-size: 0.88rem;">
  <li><b>Roles & Responsibilities:</b> The resume shows experience as a Desktop Engineer with EXL Service, including installation and troubleshooting of printers, Windows 10, MS Outlook, antivirus, and basic networking (DHCP, DNS, VPN). However, it lacks explicit mention of client training, documentation, or rental IT equipment handling, which are part of the job requirements.</li>
  <li><b>Years of Experience:</b> The candidate has 1 year of experience, which meets the minimum threshold of 1–5 years. However, since the experience is at the lower end, the score is moderate under the strict evaluation criteria.</li>
  <li><b>Education Qualification:</b> The candidate holds a Diploma in Electronics Engineering and a B.E. in Electronics & Telecommunication. While not IT-specific, these are technical qualifications and moderately relevant to the role.</li>
  <li><b>Skills/Knowledge:</b> The resume lists relevant skills such as Windows 10, DNS/DHCP, VPN, MS Outlook, antivirus, and IP configuration. However, Linux OS, Mac OS, and deeper networking/security practices are not mentioned. There is no mention of peripherals like scanners or office automation tools beyond MS Office.</li>
  <li><b>Domain/Industry:</b> The candidate has worked in desktop support at EXL Service, which aligns with the IT support domain. However, the resume lacks depth or variety in domain exposure, hence a moderate score.</li>
  <li><b>Key Competencies:</b> The resume mentions communication skills, team management, and a positive attitude. Participation in extracurriculars and soft skills courses (TCS iON) suggest some level of interpersonal and communication skills. However, problem-solving and multitasking are not clearly demonstrated through projects or responsibilities.</li>
  <li><b>Certifications:</b> The candidate has completed MSCIT and TCS iON soft skills courses. However, there are no certifications directly related to Windows/Linux/Mac OS, networking, or IT hardware, which are critical for this role. Hence, a lower score is assigned.</li>
</ol>