PROFESSIONAL SUMMARY	  	
 
Nagarro Pvt Ltd	. (Sept 2018	 – Till Date)	  	
~14+ years of IT 	leadership 	experience in 	delivering 	product innovation	s and 	
digital service excellence	  	
 	
• 	Experience of working	 with fortune 	500 	clients 	and 	Managing 	Stakeholders	 	
in 	diverse geographies	- US, UK, APAC.	 	 	
• 	Digital  Transformation	 Consult	ing	:  Business  consultation  services	,  conduct 	
discovery  phase 	– define 	AS IS & TO BE strategy	, platform  assessment, 	
implementation roadmap	, advisory partner in RFP & 	vendor selection	 process	 	
 	
• 	Leading 	Salesforce  Commerce	 consulting  p	ractic	e, 	provide  B2C  Commerce 	
consulting  for 	SFRA/  Sitegenisis	, resourc	e  management	, Bid  management	, 	
training, 	etc.	  	
 	
• 	Agile 	Scrum Master	– Certified	 Scrum 	Master 	and 	SAFe 4.6 Practitioner	 with 	
good experience in 	project/ program management	.  	
o 	Scrum  Master	, 	manage  scrum  events	- 	Sprint  planning  sprint 	
retrospection	, manage 	distributed scrum	 teams. 	 	
o 	Participate  in 	scrum  of  scrum  meetings	,  ART  sync,  prepare  scrum 	
metrics	- CFD Diagram, Burn Down, Burn Up charts.	 	
o 	Stakeholder Management, Sprint Reviews, 	CI/ CD,	 TD	D.	 	  
• 	Project 	Manager	 – Extensive 	Experience  in 	managing 	project  portfolio  of 	
approx. $2+ Mn	 	
o 	IOT  Projects,  Interactive  Voice  Based  projects  (Amazon  Alexa,  Google 
Home), Mobile & Web Enterprise	 Applications, f	ixed 	Bid/ T&M 	projects	.  	
o 	SOW Management, 	Project Planning,	 Monitor SLA’s, Risk Management, 	
Budgeting, Billing, Revenue Forecasting,	 Scope/ Change Management	 	
o 	Stakeholder  Management, 	Resource  Management	,  conducting 	
organization quality processes for PCI audits and ISO certifications	. 	
 	
• 	Program  Management	- Experience  in  Account  Management,  Program 	
Governance,	 Multi	-Vendor Management	, Account Mining	 	
 	
• 	Rich  experience  in 	Transition  Management	,  complex  business  application 	
transitions, Risk Assessment, Vendor Management, 	Application On	-Boarding.	 	
 	
• 	Leadership  Role	: Experience  in  managing  large  team	 at  program  level	, 	
mentoring younger talents, pres	entations to senior management.	 	
 	
• 	Certified 	scrum  master  and  SAFe  4.6  Practitioner	, experience	 in  managing 	
scrums, 	distributed agile, scrum events	, CFD, Burn	-Up & Burn Down	 Charts	. 	
 	
 
PROJECT 	DELIVERY 	TYPES	 	
 	
• 	Salesforce Commerce/ 	Magento	 Commerce Platform	 	
• 	SaaS based platform	 using 	subscription	 model over Cloud.	 	
• 	IoT based Web/ Mobile Apps	 on IOS & Android.	 	
• 	Digital Interactive Voice AI	– Amazon Alexa, Google Home Projects	 	
• 	Azure DevOps	, Azure 	Cloud based App development/ Support	 	
 
TOOLS & TECHNOLOGIES	 	
 	
• 	Salesforce, 	Azure DevOps	, Azure Cloud, 	Magento	, Digital Analytics 	
(Power BI, Tableau	), MS 	Visio, BPMN 2.0	 Process Modelling	, Pega 7.0, 	
MS Project Plan, 	JIRA and Confluence	, Axure Prototype.	 	
 	
Master of Business Administration 
(Finance + Marketing)	 	
ICFAI Business School, Hyderabad	 	
2004 to 2006,	 	
 
Bachelor of Engineering 
(Chemical) 	 	
Panjab Engg. College, Chandigarh 	 	
1999 to 2003	 	
VARUN MAROTHIA	 	 
SCRUM MASTER	 (SENIOR 	MANAGER	) 	
 	
Varun.marothia@gmail.com	 	
+91 9910091820	 	
Nagarro Software Pvt Ltd	, Gurugram	 	
https:	 //www.linkedin.com/in/varun	-	
marothia	-3410996/	 	
SKILLS	 	
EDUCATION	 	
 
Agile SAFe 4.6/ Scrum Master 	 	
 
Project Management	 	
 
Transition Management	 	
 
Bid Management/ Pre	- Sales	 	
 
Program Management	 	
 
 
 
DOMAINS/ METHODOLOGIES	 	
• 	Salesforce, 	IoT, S	aa	S, Digital	 	
Marketing Automation	, Retail	- 	
Order to 	Cash	, Industrial	 	
Engineering	- HVAC	 (VRF, RAC)	, 	
Emergency 	Services (UK Policing)	 	
 	
• 	Azure 	DevOps	/ Cloud	, CI/ CD	, 	
TDD, Pair Programming, 	SAFe 	
Agile, Scrum,	 Kanban	, Iterative, 	
Waterfall

Projects	 Summary	 	
Product/ Project Name	 	Domain	 	Client Name/ Geography	 	Period	 	
Salesforce B2C Commerce	 	Ecommerce	 	Nagarro 	Practice	 	3 Months	  	
RAC 	Mobile App/ Alexa, Google 	
Home App	 	IOT 	– Digital Transformation	 	Johnson 	Controls Hitachi, Japan	 	4 Months 	 	
VRF Product Selection 	 	Industrial Engineering 	– VRF	 	Johnson Controls Hitachi, Japan	 	12 Months 	 	
Financial 	Application Transition 	
UBS	 	BFSI	 	UBS, Switzerland	 	16 Months 	 	
Ops Application Development	 	BFSI	 	Lloyds Bank, UK	 	17 	Months	 	
CRM product Development	 	Compliance	 	Red Flag Group, Hong Kong	 	15 Months	 	
Automation of Order to Cash	 	   	Retail 	– Order to Cash; 	 	
e- Commerce	 	Southern Graphics System	– US	 	15 Months 	 	
 
Work Experience	 	
Nagarro Pvt Ltd. (Sept 2019 	– Till Date)	 	
Salesforce Commerce 	Practice	 	 	 	 	 	 	 	Sept	 2019 	– Till Date	 	
Nagarro 	Pvt Ltd	 	
 
Role 	– Salesforce Commerce 	Practice 	Lead	 	
 
Responsibilities	- 	
• 	Developing the maturity of Salesforce Commerce practice	 	
• 	Providing product consulting service to client in their 	commerce digital transformation	 	
• 	Performing the assessment of business processes and help in providing product roadmap.	 	
• 	Act as product manager cum product owner for client	-side implementation.	 	
• 	Responding to proposals and providing solution to client	 	
• 	Help in	 mentoring internal resources for project allocation	 	
• 	Account mining 	– help in generating leads for sales team	 	
 
 
HCL Technologies (April 2006 	– Sept 2019)	 	
 
IoT based Mobile App for 	VRF Industrial AC’s/ Residential AC’s	 	 	 	March 2019 	– Sept 2019	 	
(Johnson Controls Hitachi, 	China	) 	
 
Project Details	-  	
Undertook an embedded IOT project for JCH, Japan within “Industrial Engineering 	– HVAC Domain”. It involved 	
developing a mobile application for their 	Residential 	air	-conditioners at global level. The pro	ject involved Mobile App, 	
Hardware Wi Fi Pairing with mobile app and ability to control full operations of AC units. 	 	
 
Role 	– Program Manager	 	
 
Responsibilities	- 	
 	
• 	Managing Hitachi portfolio for IOT based applications in HVAC domain (VRF, RAC, PAC, Heat 	Exchangers)	 	
• 	Handling 4 projects in Web/ Mobile application development in Agile Methodology.	 	
• 	Responsible  for  Program  Level  Plan,  Budgeting,  Profitability,  Resource  Utilization,  Revenue  Forecasting,  Risk  & 
Mitigation.	 	
• 	Program Governance, Escalation manageme	nt, Change Management, Program reporting, Account level CSAT.	 	
• 	Account Mining, 	Bid management, 	Relationship building	. 	
• 	Monitor 	program	 level metrics with help of project managers.	 	
• 	Implementation of program level quality audits. 	 	
 
Key Achievements	 	
• 	Managing portfolio worth around $ 2 Mn.

• 	Achieved approx. 92% Resource Utilization, Maintained overall program Gross margin at 55%	 	
 
 
HVAC Product Selection Software	 	 	 	 	 	 	 	            	March 2	018 	– Feb 2019	 	
(Johnson Controls Hitachi, Japan)	 	
 
Project Details	-  	
Project targeted to develop Web, Desktop & Mobile Software Product for 	HVAC 	global AC Equipment selection that 	
directly impact’s their sales Process	. Re	-defining their customer’s user 	experience, increase the bid win ratio and bring 	
Hitachi brand among top 3 players globally were key drivers of project.	 	
 
Role	 –Scrum Master cum Project Manager	 	
 	
Responsibilities	- 	
• 	Delivery Management 	– Managing overall delivery with multiple 	development projects and maintenance track	.  	
• 	Agile Scrum project execution, Project g	overnance, escalation, sco	pe management, project tracking	. 	
• 	Scrum Master 	– Distributed Agile, coordinate all scrum events, prepare burn down charts, CFD’s.	 	
• 	Projects Type 	– IoT 	Mobile Applications, web 	application, CI/ CD ap	proach, Test driven development.	 	
• 	Resource management, 	Billing, 	Invoicing, P & L responsibility, Project Planning, Agile delivery execution	.  	
• 	Team Management 	– Handling team of 30+ across 3 projects, resour	ce 	hiring, performance evaluation	, 	
• 	Transition Management 	– Managing transition from existing VRF in	-house team to HCL support team.	 	
 
Key Achievements	 	
• 	Managing project of approx. $ 1.2 Mn.	 	
Production deliveries with 0% critical defects.	 	
 
 
Financial 	Application Transition	 	 	 	 	 	 	 	            	Nov	 2016 	– Feb 2018	 	
(UBS Bank, Europe)	 	
 
Project Details	-  	
UBS had outsourced its apps transition projects to HCL. It involved managing application’s transitions across geographies 
from either UBS 	intra	-entity or external vendors. HCL took up whole transition project via apps risk management process 	
and accordingly validate the apps on	-boarding to vendors or UBS entity.	  	
 
Role	 –Transition Manager (Head	ed	 team of 30+ Size across geographies)	 	
 
Respons	ibilities	- 	
 	
• 	Transition Management 	– Manage high level business function transition across geographies. 	 	
• 	Delivery	 Management 	– Delivery of around 50 large transition projects per year.	 	
• 	Program Governance	- Escalation Management, Steering committee meetings, 	Status reporting	 	
• 	Resource Management 	- Resource forecasting, Team handling, Rewards & recognition, etc.	 	
• 	Deliver additional Value ideas and lead generation	 	
 
Key Achievement’s	- 	
• 	Successfully managed application transition projects of around 50 large transitio	ns per year.	 	
• 	Successfully delivered L1 application with 100% risk assessment and on	-boarding.	 	
• 	Generated value ideas of 	scoping process	 automation worth USD 	28	K  	
 
 
Application 	Development	 	 	 	 	 	 	 	 	           	June 2015	 – Oct 2016	  	
(Lloyds Bank, UK)	 	
 
Project Details	-  	
HCL was involved in HR process automation for Lloyd’s bank in UK. 	 	
 
Role	 – Product	 Manager	 	
 
Responsibilities	- 	
 	
• 	Contribution in Agile Scrums in capacity of Business Analyst cum project 	owner	. 	
• 	Product Backlog management, Involvement in Sprint planning, Define User stories and prioritize it, acceptance 
criteria

• 	Product backlog prioritization, User Stories creation and	 define acceptance criteria’s.	 	
• 	Involvement in release management	 	
• 	Manage Stakeholder Escalations, product release.	 	
 
Key Achievement’s	- 	
• 	Successfully managed product backlog for Lloyds operation area	 	
• 	Generated value ideas of process improvement worth USD 50K 	 	
 
 
Development and support of CRM product	 	 	 	 	 	 	          	March 2014 	– May 2015	 	
(Red Flag Group	, Hong Kong)	 	
 
Project Details	-  	
This project involved managing RFG’s in	-house CRM application from end to end. Team was responsible for managing 	
product 	releases, enhancement and support	 	
 
Role	 – Product Owner/ Business Analyst	 	
 
Responsibilities	- 	
 	
• 	Product 	Owner	 – Managed product backlog, involvement in product life	-cycle vision, feature prioritization, 	
manage product releases.	 	
• 	Business Analyst 	– Managed business requirement, BRD/ FRD creation, process mapping using BPMN, 	
managed team of BA’s to guide in Process 	Modelling & Requirement gathering 	 	
• 	Along with above, also played role of engagement manager to help HCL deliver multiple projects smoothly and 
maintain client relationship.	 	
 
Key Achievement’s	- 	
• 	Standardization of business processes using BPMN	 	
• 	Automation of 	their risk assessment workflow	 	
 
 
Automation of Order to Cash	  	 	 	 	 	         	 	 	       	 	 Nov	 2012 	– Jan 2014	 	
(Southern Graphics System	– US	) 	
 
Project Details	-  	
This was a process re	-engineering project involving integration & automation of order to cash process at enterprise level. 	
This involved sun	-setting of legacy system AS/400 and utilize next	-gen technologies for 	bringing product 	scalability & 	
efficiency	 in 	their order to cash management application.	 	
 
Role	 – Lead 	Business Analyst 	 	
 
Responsibilities	- 	
 	
• 	Managed Business case deliverables 	 	
• 	Integrated Enterprise level Order to Cash business process via common component based business processes.  
Integration of multiple web	-based apps with Microsoft Dynamics ERP	 	
• 	Requirement Management, gathering, documentation, use case modelling, Process mode	lling, Functional testing.	 	
• 	UAT Coordination, Coordination of production release.	 	
 
Key Achievement’s	- 	
• 	Helped client in Sun setting legacy AS 400 App, providing savings of 400 FTE’s.