1. Roles & Responsibilities: 8/10  
2. Years of Experience: 8/10  
3. Education Qualification: 4/10  
4. Skills/Knowledge: 6/10  
5. Domain/Industry: 8/10  
6. Key Competencies: 6/10  
7. Certifications: 2/10  

<h5 style="font-family: Roboto; font-size: 0.88rem;"><b>Overall Summary</b></h5>  
<ol style="font-family: Roboto; font-size: 0.88rem;">
  <li><b>Roles & Responsibilities:</b> The candidate demonstrates strong alignment with the required responsibilities. Experience includes desktop/laptop troubleshooting, printer/scanner support, hardware changes, vendor coordination, and damage reporting. However, there is no explicit mention of remote troubleshooting, training clients, or documentation/user guides, which slightly reduces the score.</li>
  <li><b>Years of Experience:</b> The resume clearly states "3 year of progressive experience on Desktop Support," which falls within the required 1 to 5 years range. This is a strong match.</li>
  <li><b>Education Qualification:</b> The candidate holds a B.Com in Computers from Kakatiya University. While this shows some technical exposure, it is not a core IT degree (like B.Tech or B.Sc in IT/CS), hence a moderate score.</li>
  <li><b>Skills/Knowledge:</b> The resume mentions Windows OS, hardware assembling/disassembling, formatting, and software installation. However, there is no mention of Linux, Mac OS, network security, antivirus, or remote troubleshooting. Basic networking is not explicitly covered, leading to a conservative score.</li>
  <li><b>Domain/Industry:</b> The candidate has worked in IT Asset Support and Desktop Support roles, which are directly relevant to the IT support domain. This is a strong fit.</li>
  <li><b>Key Competencies:</b> The resume implies multitasking (assigning tasks, acting as SPOC), and some communication skills (coordinating with vendors), but lacks explicit evidence of problem-solving, customer orientation, or interpersonal skills. No projects or achievements are detailed to infer these competencies strongly.</li>
  <li><b>Certifications:</b> No certifications are mentioned related to Windows, Linux, networking, or IT support. This is a clear gap in the resume.</li>
</ol>