Ayub's response indicates familiarity with Google Sheets and mentions the use of formulas like VLOOKUP, HLOOKUP, and INDEX MATCH, as well as creating dashboards and pivot tables. However, the response lacks depth and detail about how these tools were used to automate reporting tasks or improve decision-making, which is crucial for the role. To improve, Ayub could have elaborated on specific projects or outcomes achieved through these tools, similar to the benchmark response.