A business process refers to a series of steps or activities that are carried out in a specific sequence to achieve a particular goal or outcome. These processes are crucial for the smooth functioning of any organization as they help in streamlining operations, improving efficiency, and ensuring consistency in delivering products or services. For a Business Analyst, understanding business processes is essential because it allows them to identify areas for improvement, optimize workflows, and ensure that the business objectives align with the operational activities. By analyzing and refining these processes, a Business Analyst can help the organization reduce costs, enhance productivity, and ultimately achieve better results.