To address the issue of automated updates failing and causing system errors on multiple laptops, I would start by isolating the problem. First, I would check the error logs on the affected laptops to identify any common error messages or patterns. This might give insights into whether the issue is related to a specific update, network connectivity, or system configuration. Next, I would verify the network settings and ensure that all devices are properly connected and communicating with the update server. If the problem persists, I would test the update process on a single laptop to see if the issue can be replicated, which could help pinpoint the root cause. Additionally, I would consider rolling back the updates on the affected laptops to restore functionality temporarily while investigating further. Throughout this process, I would document all findings and steps taken to ensure a clear understanding of the issue and facilitate a quicker resolution.