a:14:{s:7:"resumId";s:3:"782";s:4:"role";s:24:"Desktop Support Engineer";s:7:"adminId";s:3:"100";s:12:"whitelabelId";N;s:11:"screeningId";s:3:"251";s:11:"candidateId";s:1:"4";s:18:"candidateDetailsId";N;s:17:"interviewValidity";s:19:"2025-05-25 16:21:31";s:19:"interviewAssignDate";s:19:"2025-05-22 16:21:31";s:11:"companyName";s:12:"Innovatiview";s:9:"response1";s:2256:"1. Job Title: Engineer – Desktop Support, Desktop Support Engineer, Technical Support Engineer  
2. Introduction/Overview: Proactive and customer-focused Desktop Support Engineer role, responsible for providing technical support, managing desktop and IT infrastructure, and handling client-side issues efficiently, frequent travel to client sites within the city.  
3. Roles & Responsibilities: Provide technical support to clients, manage desktop and IT infrastructure, handle client-side issues efficiently, perform remote troubleshooting and provide clear instructions, ensure timely response and resolution of support tickets, train and guide clients on basic IT usage and troubleshooting, handle installation and maintenance of rental IT equipment at client locations, create and maintain documentation of issues, solutions, and user guides, maintain a customer-oriented attitude.  
4. Years of Experience: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, proven experience as a Desktop Support Engineer or similar role.  
5. Education Qualification: NO DETAILS FOUND  
6. Skills/Knowledge: Hands-on experience with Windows OS, Linux OS, Mac OS environments, working knowledge of office automation products, working knowledge of computer peripherals such as printers and scanners, knowledge of network security practices, knowledge of anti-virus programs, ability to perform remote troubleshooting, strong knowledge of basic networking, strong knowledge of IT hardware, excellent communication skills, excellent interpersonal skills.  
7. Key Competencies: Excellent problem-solving skills, multitasking skills, ability to work independently, customer-oriented attitude, ability to train and guide clients, willingness to travel frequently, must have two-wheeler with valid driving license.  
8. Domain/Industry: IT Support, Desktop Support, Technical Support, IT Infrastructure.  
9. Employment Type: NO DETAILS FOUND  
10. Company Overview: Get IT Rent, NO DETAILS FOUND  
11. Benefits & Opportunities: NO DETAILS FOUND  
12. Location & Travel: Frequent travel to client sites within the city, willingness to travel frequently across assigned city, must have two-wheeler with valid driving license.";s:13:"screeningName";s:25:"Desktop Engineer- English";s:14:"candidateEmail";s:27:"adziptechnologies@gmail.com";s:13:"candidateName";s:5:"Varun";}