Job Title – Business Analyst


Role Overview
The Business Analyst role is a critical position within the Information Technology (IT): Software Development department, specifically focused on the Retail domain. With 7-15 years of experience, the candidate will play a strategic role in bridging the gap between business needs and technical solutions. They will work closely with cross-functional teams to analyze, document, and implement solutions that drive business value. Reporting to the Project Manager, the role requires a deep understanding of retail-specific processes, strong analytical skills, and the ability to manage complex projects in a dynamic environment.


Job Responsibilities

    Collaborate with stakeholders to gather, analyze, and document business requirements, ensuring alignment with organizational goals.
    Conduct gap analysis and business process analysis to identify areas for improvement and optimization.
    Develop functional and non-functional requirements documentation, ensuring clarity and completeness.
    Create and maintain traceability matrices to ensure all requirements are met throughout the project lifecycle.
    Facilitate workshops, interviews, and surveys to elicit requirements and validate solutions with stakeholders.
    Lead As-Is and To-Be process mapping, including process optimization and compliance with retail-specific standards.
    Collaborate with development teams to ensure requirements are accurately translated into technical solutions.
    Utilize requirement management tools like JIRA, Confluence, and Azure DevOps for effective tracking and reporting.
    Support sprint planning, backlog refinement, and user story creation in Agile environments.
    Develop and monitor KPIs to measure the success of implemented solutions.
    Provide leadership in risk assessment, mitigation planning, and change management processes.
    Communicate effectively with cross-functional teams, stakeholders, and senior management.
    Mentor junior team members and foster a culture of continuous improvement.



Skills &amp; Knowledge

Mandatory Skills

    Requirements Gathering: Expertise in stakeholder analysis, elicitation techniques, gap analysis, and requirements prioritization. Proficiency in tools like JIRA, Confluence, and Azure DevOps.
    Process Mapping: Strong knowledge of As-Is and To-Be process mapping, BPMN, process optimization techniques, and retail-specific process mapping.
    Product Owner Skills: Proficiency in backlog management, user story creation, sprint planning, and Agile frameworks like Scrum and SAFe.
    Data Analysis: Ability to analyze and report data to support decision-making processes.
    Retail Domain Knowledge: In-depth understanding of retail-specific requirements and processes.



Good to Have Skills

    Use Case Development: Experience in creating use case diagrams, writing detailed descriptions, and validating use cases with stakeholders.
    Prototyping and Wireframing: Familiarity with tools like Figma and Balsamiq for creating prototypes and wireframes.
    Continuous Improvement Frameworks: Knowledge of Lean, Six Sigma, and other frameworks for process improvement.
    Customer Journey Mapping: Ability to map customer journeys and identify pain points for improvement.



Career Roadmap

0 to 1 Year
In the first year, the candidate is expected to establish their expertise in business analysis and deliver key project outcomes. They will focus on understanding the organization's processes and contributing to high-impact projects.
Key Responsibilities and KRAs

    Deliver comprehensive requirements documentation for at least two major projects.
    Conduct detailed gap analysis and propose actionable recommendations.
    Collaborate with cross-functional teams to implement solutions that align with business goals.

Success Indicator

    Timely delivery of project milestones with measurable business impact.
    Positive feedback from stakeholders and team members.



1 to 2 Years
In the second year, the candidate will take on a leadership role, driving innovation and mentoring junior team members. They will be expected to scale existing strategies and oversee complex projects.
Key Responsibilities and KRAs

    Lead the development of advanced process optimization strategies.
    Mentor junior team members and foster a collaborative work environment.
    Drive the adoption of new tools and methodologies to enhance project outcomes.

Success Indicator

    Demonstrated leadership in project execution and team management.
    Recognition as a key contributor to organizational success.



2 Years and Above
Beyond two years, the candidate is expected to evolve into a strategic leader, influencing organizational goals and preparing for senior leadership roles.
Key Responsibilities and KRAs

    Develop and execute a long-term roadmap for business process transformation.
    Lead enterprise-wide initiatives with measurable outcomes.
    Act as a thought leader, representing the organization in industry forums.

Success Indicator

    Proven ability to influence business strategy and drive innovation.
    Successful transition to a senior leadership role.



Experience

    Years of Experience: 7 to 15 years of relevant experience in business analysis.
    Education Qualification: Master of Business Administration (MBA) is required.
    Domain/Industry: Must have domain knowledge of the Retail industry.



Working Details

    Travel Requirements: Should be ready to travel for 0-25% of the time.
    Working Shift: INDIA.
    Work Location: Noida.
    Work Flexibility: Fully Remote.
    Employment Type: Full-Time.
    Reporting To: Project Manager.



How to Apply
Send your CV to varun@intrvuz.com
Contact Information: 9910091820


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.