1. Roles & Responsibilities: 0/10  
2. Years of Experience: 10/10  
3. Education Qualification: 10/10  
4. Skills/Knowledge: 2/10  
5. Domain/Industry: 0/10  
6. Key Competencies: 2/10  
7. Certifications: 0/10  

<h5 style="font-family: Roboto; font-size: 0.88rem;"><b>Overall Summary</b></h5>
<ol style="font-family: Roboto; font-size: 0.88rem;">
  <li><b>Roles & Responsibilities:</b> The resume does not mention any experience or responsibilities related to insurance sales, customer interaction, telesales, or client servicing. There is no evidence of handling customer queries, explaining insurance products, or achieving sales targets, which are core to the job role.</li>
  <li><b>Years of Experience:</b> The candidate is a fresher, which aligns perfectly with the requirement of 0 to 1 year of experience.</li>
  <li><b>Education Qualification:</b> The candidate has passed 12th from Delhi CBSE Board and is pursuing a B.A. from IGNOU, meeting the minimum qualification requirement.</li>
  <li><b>Skills/Knowledge:</b> The resume lists basic computer knowledge and proficiency in MS Word, Excel, and PowerPoint. However, it lacks any mention of communication skills, CRM tools, telesales, or insurance product knowledge. The only soft skills mentioned are teamwork and leadership, which are too generic.</li>
  <li><b>Domain/Industry:</b> There is no mention of any exposure to the insurance domain or related industries. The candidate is a fresher with no domain-specific experience.</li>
  <li><b>Key Competencies:</b> While the resume mentions being a good team player and having leadership skills, it lacks evidence of communication, negotiation, persuasion, or customer relationship management—key competencies required for the role.</li>
  <li><b>Certifications:</b> No certifications are listed that relate to communication, sales, insurance, CRM, or any relevant sub-skills. This is a significant gap considering the strict evaluation criteria.</li>
</ol>