In my previous role as a data quality coordinator, I was responsible for making any corrections in data errors and inconsistencies. We used to get a report with all the details and what the issue was and how it is being resolved. So we used to use Google Sheets for that to create a record of what the problem was and what was the solution. If there was no solution, then did it need an escalation? And if it was escalated, then who was the main person you contacted and when did you contact that person? So it was a report about all those details. And if and when we get the solution from the escalation team, we used to update it again and it was an automated system where it would automatically create an email and the person who was relevant to the department if we need to go back to the department.
